Description : Trainee Customer Service Assistant. Company : Narrabri Shire Council. Location : Narrabri NSW

• Want to start your career with Council?
• Want to receive on-the-job training?
• Temporary (up to 2 years depending on qualifications)

Are you looking to rejoin the workforce or change your career? Are you passionate about customer service/administration and willing to learn new skills? If you answered yes to these questions, then this opportunity may be what you seek!

The Customer Service Assistant traineeship is a fantastic opportunity to start your career in Local Government on a full-time basis while being supported and guided through your studies and gaining on-the-job experience.

You will learn many facets of customer service; including but not limited to:

• General administration duties including answering telephones, correspondence, cash handling and all other duties normally involved in a business environment
• Provide both verbal and in-writing information that is timely, accurate and in accordance with legislation, Council Policy, protocol and procedures.
• Ability to manage own workflow efficiently; negotiate priorities to deliver outcomes in a timely manner.

ABOUT YOU

We are looking for a bright individual with a strong work ethic who is interested in starting a career in Customer Service and Administration. The successful candidate will have;

• A can-do attitude and strong work ethic
• Commitment to completing on and off-the-job training
• Ability to meet deadlines and manage several tasks

WHAT WE OFFER

This role offers an opportunity to be welcomed into a thriving customer service team who is dedicated and prides itself on going that extra mile. In return for your hard work and dedication, you will have access to flexible working hours and ongoing professional development.

You will be paid in accordance with the Traineeship pay scale as outlined in the Local Government (State) Award 2020 plus superannuation.

FURTHER ENQUIRES

Enquiries regarding this position should be directed to Terri Leenders, Customer Service Coordinator on (02) 6799 6866.

For further information please refer to the attached Position Descriptions for the Trainee Customer Service Assistant.

HOW TO APPLY

You will be diverted to our website where you will be requested to complete the selection criteria and attach your resume and cover letter. All correspondence regarding your application status and interview will be forwarded via email.

To apply, simply follow the instructions below:

• Complete the information below as requested

• Click ‘APPLY’

• Attach your resume and cover letter

• Click ‘NEXT’ and ‘CONFIRM’

Please note that all correspondence regarding your application status and interview will be forwarded via email.

CLOSING DATE FOR APPLICATIONS

This position closes at 9:00am on Monday, 19 June 2023.

Narrabri Shire Council reserves the right to close or withdraw vacancies before the advertised closing date or extend without prior notice.

Narrabri Shire Council is proud to be an equal opportunity employer. We support difference and thrive on it for the benefit of our employees and community and are committed to celebrating diversity and creating an inclusive environment for all employees.

Narrabri Shire Council is committed to ensuring the health, safety and well-being of all people within our workplace. Please note that the successful applicant will be required to be fully vaccinated with an approved COVID-19 vaccine before commencing employment with Narrabri Shire Council or provide evidence of an authorised medical contraindication.

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